I experienced a warm welcome throughout my entire stay. This hotel offers exceptional customer service; everyone was eager to assist and consistently approachable, especially Todd and Christopher at the front desk. The hotel maintains a very good standard of cleanliness throughout: in the lobby, the halls, and the bedrooms. I suffer from insomnia, yet I managed to sleep through several full nights here. The bedroom, the bed, and the pillows are ideal for a peaceful and restorative night’s sleep. I also studied in my bedroom, which had a desk, chair, good lighting, and a coffee maker. I spent nearly a week in Baltimore attending a class for graduate school. If I have to come to Baltimore again, I will definitely choose this hotel.
Paula
styczeń 2025
Facility was very clean, the staff was very friendly and accomodating.
Cary
luty 2025
The hotel boasts an ideal location, just a stone's throw away from the vibrant Inner Harbor, the bustling Convention Center, the lively heart of Downtown, and the charming streets of Little Italy. Guests will appreciate the attentive and friendly staff, who are available around the clock, providing exceptional service 24 hours a day, 7 days a week. The rooms offer a cozy and spotless retreat, ensuring a restful stay. At the same time, the breakfast spread is generous and thoughtfully curated, featuring a variety of delicious options to start the day off right.
Nicola
marzec 2025
The breakfast bar was literally some breakfast items on the bar of their upcoming restaurant. Some coffee, hot water, oatmeal in packets, pop tarts, muffins, cereal, bagels, fruit, etc. Some would complain but it’s something. Otherwise room was wonderful! There’s a Bluetooth speaker in the bathroom. Very tidy, loved the amenities overall and staff was super helpful, professional and kind.
Victoria
styczeń 2025
Room was clean, comfortable, with decent amenities. The room itself was also surprisingly large for downtown Baltimore. Staff was very friendly. There was quite a bit of road noise, but that's to be expected from a second floor street-facing room. Very close to the convention center!
Rachel
luty 2025
Staff was friendly and helpful. I felt welcome all the time. The staff always greeted me when I entered the property. Checking in/out was easy.
Dennis
kwiecień 2025
When we checked in we were greeted by a gentleman who was very accommodating, as we were booked for a handicapped room that we didn’t need. Location was nice for our concert. Room was spacious.
Aryon
grudzień 2024
This is a central offering a friendly service from lovely staff. The hotel has limited facilities but I knew this before I booked. My room was large, with a king-size bed and city view. It was very ckean and comfortable. The air conditioning/heating was initially set incorrectly (I assume by another guest). When I mentioned this at reception, it was rectified immediately .
Donna
styczeń 2025
The gentleman at the front desk was very upbeat, friendly and personable. Check in and out was a breeze. The room was clean and the beds were comfortable. Anything requested was handled quickly and efficiently and even the valet staff was very responsive, efficient and helpful. Location was great and within a 2 block walk to harbor … def would recommend!!!
Janel
wrzesień 2024
Room was clean, staff was very friendly, gym was good, location is super convenient to walk around Baltimore
Tu
listopad 2024
Rezerwacje:
+1 (888) 385-8465